Exchange and Refund Policy

Your satisfaction is our priority at BOO Beauty. 💗

We want you to feel confident and happy with every purchase.

Returns & Exchanges

Products may be returned or exchanged within 14 days of receiving your order, provided that they meet the following conditions:

The product is unused.
The product is unopened.
The product is in its original packaging.

Non-Returnable Products

For hygiene and safety reasons, opened or used cosmetic and personal care products cannot be returned or exchanged unless the product was delivered damaged or incorrect.

Damaged or Incorrect Products

If you receive a damaged product or an item different from what you ordered, please contact our customer support team so we can review the issue and assist you with an appropriate solution.

Refunds

Refund requests are subject to review based on the condition of the returned product and the eligibility requirements outlined above, without affecting any rights provided by applicable consumer protection laws.

Our customer support team will assist you with the applicable refund process.